Store Policies

Handmade Polymer Clay Earrings

All of our jewellery pieces are handmade with high quality polymer clay and stainless steel earring posts. All earrings are slow made with care and attention to detail, however being a handmade product they may contain small imperfections or variations. If they feature a patterned clay, this may vary slightly from the images shown - this means your earring are one of a kind! We have tried to present the colours as accurately as possible however different computer and phone screens may show slight variations in the colour.

Neutral Collection Earrings

Processing and Shipping Times

Please allow 1-2 business days for your earrings to be ready to ship, shipping times will be additional this.

We will package and ship your earrings within 1-2 days of receiving your order. Shipping times are additional to this and vary depending on where you live. Tracking information will be emailed to you as soon as they're on their way!

  • Shipping within NZ (tracked) -  3 business days - $7 flat fee
  • Rural delivery within NZ (tracked) - 3 business days - $11 flat fee
  • Shipping to Australia (tracked) - 10 business days $14 flat fee
Blue Marble Collection Earrings

    Enviromental Policy

    We do our best to reduce waste and avoid single use plastics.  When you order, each pair of earrings are mounted on a card and wrapped carefully in tissue paper. Earrings are shipped in a cardboard box.

    The cool thing about polymer clay is that the raw offcuts can be reblended to form new, unique colours.  This means we never waste any clay!

    Terrazzo Collection Earrings

    Returns / Refund Policy

    Due to hygiene reasons, we are unable to offer returns or refunds.  The exception to this is if your earrings arrive damaged from shipping or faulty.  Please email us immediately so we can make it right.  Please take care of your earrings (see our Care Instructions) as we are unable to refund for damage once worn.